OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
104 ratings and 86 comments received in the last 90 days.
07 April 2026
Debbie Giles was great. She answered every question I had and kept me informed throughout the process
06 April 2026
Overall, our experience was very good - thank u to Debbie and Jess.
31 March 2026
We were kept informed and handover went smoothly.
25 March 2026
Great service, car arrived sooner than expected.
17 March 2026
It was quick, straight forward and easy to organise the purchase. plus, the event that was coming up helped. I'd also like to point out the person we purchased the car through at Sytner Harold Wood - Oliver Swan. He was very effective all round.
11 March 2026
Akeem King was the sales advisor during our purchase and arranging delivery he was amazing and was part of the decision as to why we choose a mini instead of another car
10 March 2026
Jes and Oliver took over from mini Maidstone and sorted out all my issues with them to my complete satisfaction
10 March 2026
I have been a Sytner Harold Wood customer for many years now and have always been very satisfied with my experience with them. Thank you Mark Farrugia for all your help and patience with the journey in ordering my new car.
06 March 2026
Exceptional sales service! Quick, easy and reliable. The handover was excellent! Manager Iain was great! Akeem and Kaitlyn did a wonderful job too!
08 April 2026
Fantastic service. I was made to feel comfortable and was told everything that was going to happen to the car and how much it would cost everybody was polite and courteous thank you
08 April 2026
Booking in car was easy & on day of service evary thing ws ready for me.
05 April 2026
I trust Mini main dealership.
01 April 2026
Great service
31 March 2026
happy with the service I received
29 March 2026
Kept me up to date and very helpful.
25 March 2026
Sean was really informative made sure I was kept updated. I came in for a recall, but ended up having some unexpected issues with my car. Sean went above and beyond to make sure everything was sorted. He was incredibly helpful and professional
25 March 2026
Lovely staff, work completed well
23 March 2026
As per great friendly service, Shaun kept me updated while I waited for my car.
22 March 2026
Great service
FIND Sytner Harold Wood.
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:30
- Sun:10:00 - 16:00
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
08 April 2026
Very satisfied with Mini the car was delivered earlier than expected and everything was in place to proceed with the sale Debbie Giles was very professional and extremely helpful and made sure we felt happy with the whole process.